Privacy Policy

Last updated: April 15, 2025

Introduction

At Dealerhub Inc. ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy applies to all information collected through our website (dealerhub.io), mobile applications, and any related services, sales, marketing, or events (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

Information You Provide to Us

We collect information that you provide directly to us, including:

  • Personal identifiers (name, email address, phone number, postal address)
  • Account credentials and authentication information
  • Business information (company name, role, industry)
  • Payment and transaction information
  • Communication preferences and marketing choices
  • Customer service interactions and feedback
  • Survey responses and testimonials

Information Automatically Collected

When you use our Services, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data and interaction metrics
  • Location information (with your consent)
  • Cookies and similar tracking technologies
  • Log files and session data
  • Performance and error reporting data

How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our Services
  • Processing your transactions and payments
  • Personalizing your experience and content
  • Sending administrative notifications and support messages
  • Communicating about products, services, and events
  • Analyzing usage patterns and improving our Services
  • Detecting and preventing fraudulent activity
  • Complying with legal obligations and enforcing our terms
  • Responding to customer service requests
  • Conducting research and development

Information Sharing and Disclosure

We may share your information with:

  • Service providers and business partners who assist in operating our Services
  • Professional advisors (lawyers, accountants, auditors)
  • Law enforcement or regulatory agencies when required by law
  • Potential buyers in a business transaction (merger, acquisition, or sale)

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Your Rights Under CCPA

As a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how we use it
  • The right to request deletion of your personal information
  • The right to access your personal information
  • The right to opt-out of the sale of your personal information
  • The right to non-discrimination for exercising your privacy rights

To exercise your rights under CCPA, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 45 days.

Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication
  • Regular security assessments and audits
  • Employee training on data protection
  • Incident response procedures

However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Dealerhub Inc.

Privacy Department

14749 Oxnard St

Van Nuys, Los Angeles, CA 91411

Email: support@dealerhub.io